Days 1 to 2
1
Audit
We go through your account, your products and what you're sending now, and agree what goes live first.
You do: Give us access and your brand files.
Retention marketing for ecommerce brands
We add at least 20% to your email and SMS revenue in 60 days. Or you don't pay.
We take over your email and SMS and run it for you.
Book your free audit
Free 30-minute call. We go through your account together.
Campaigns we've designed
Hover to pause. ClickTap any one to see the full email.
What happens to email and SMS revenue when we take over.
+335%
$61,443attributed
+277%
$164,281attributed
+168%
$127,821attributed
+114%
$230,984attributed
+45%
$44,380attributed
Everything your email and SMS needs, from $1,500 a month.
Your exact price depends on how much you send and whether you need SMS. You get it in writing before you sign.
Weekly campaigns
Planned a month ahead around your launches and restocks, and sent to the people most likely to buy.
Automated flows
Welcome, abandoned cart, post-purchase and winback, live in the first 10 days and improved every month.
SMS
Texts for launches, restocks and last calls, only when a text will do better than an email.
Signup pop-ups
We test offers and timing, and keep whichever version grows your list fastest.
Copy and design
Written to sound like you and designed to look like your brand. Nothing sends until you approve it.
Monthly report
One page showing what each email made, and what we're changing next month.
Live in 10 days, then better every month.
Days 3 to 10
2
Build and launch
We write and build your flows and first campaigns. By day 10 it's all live.
You do: Approve the emails before they send.
Every month after
3
Test and improve
We test subject lines, offers and timing, keep what wins, and show you the numbers in one page every month.
You do: Nothing. Read the report.
We only work with a few brands at a time.
Each brand gets its own team of 4: a strategist, a copywriter, a designer and an email builder. That takes real hours, so when we're full we'll tell you when the next spot opens.
Check availability4 people on your account
One of them is your point of contact.
Strategist
Owns your plan, your numbers and the guarantee. Your one point of contact.
Copywriter
Writes every subject line and email in your brand's voice.
Designer
Designs emails and pop-ups that look like your brand.
Email builder
Builds every flow and campaign and tests it on every screen.
Trusted by brands like
What would 20% or more be worth to you?
Enter what email and SMS bring in each month. You'll see what the guaranteed 20% adds, and what 40 or 60% would look like.
$/ month
Not sure? Your email platform's dashboard shows it. Or we'll find it on the audit.
At least
+$3,000a month
$36,000 a year. Email and SMS go from $15,000 to $18,000 a month.
Guaranteed. If we miss it in 60 days, you get your fees back.
A scenario from the number you enter, not a forecast. Growth in email and SMS attributed revenue, not store revenue, and not profit.
Get the real number for my accountCommon questions.
Anything else, ask on the audit call, or email hello@order02.com.
Klaviyo, Omnisend, Mailchimp, Shopify Email and most others. If your platform is holding you back, we'll tell you, and we can handle the move if you want it.
What brands say about working with us.
“We worked with the team throughout 2025 with Ikrima, and BFCM revenue ended up more than 200% higher than the year before. They're creative, commercially sharp, and they understand how to make email actually produce revenue.”
Arya Alexander — Founder, Wellingtons LA“The Order02 team picked up the business quickly and understood how our customers think. The campaigns felt relevant to what we were selling, and there was always a clear reason behind each send.”
Josh Klein — Founder, Bubbe's Steam Wash“What I liked most was that they understood the brand without losing sight of sales. The ideas were strong, the turnaround was fast, and the emails never felt overly forced or generic.”
Jeremy Fall — Founder, Drugstore“They understood pretty quickly that Melyon needed a different approach from a typical e-commerce brand. The creative felt right for us, but there was still a clear commercial thought behind every campaign.”
Roger Dupé — Founder, Melyon“The team was proactive from the beginning. They came with ideas, understood how we wanted NUORI to communicate, and made email feel like part of the brand rather than a separate sales channel.”
Jasmi Bonnén — Founder, NUORI“They were thoughtful about what we were sending and when. Instead of filling a calendar, they focused on campaigns that made sense for the product and the customer.”
Pelle Lundquist — Co-Founder, A Day's March“They got the tone of the brand quickly, which was important to us. The work felt natural, commercially smart and focused on getting customers to come back and buy again.”
Tue Deleuran — Founder, Colorful Standard
Let's look at your account.
Tell us about your brand. We'll review your site, then walk you through your email account on a 30-minute call. You keep the plan, whether you hire us or not.
- 1You send this form.
- 2We review your site, then get view-only access to your email account.
- 3A 30-minute walkthrough. You leave with a written plan.